Do I have to know my guest count upfront when placing an order?
The sooner you can confirm the number of guests the better. We accept changes up until the day before delivery if quantities are still available. Any rental additions requested on the delivery date may be available for a same-day delivery charge. Please see the cancellation policy below for order reductions.
Do you have a minimum order requirement?
Yes, there is a $300 rental products minimum for all orders in our Southern Florida markets. There is a $10,000 rental products minimum for all other locations.
How do I get a hold of someone if I have an after-hours emergency?
If you have a rental emergency outside of our standard business hours of 9:00 AM - 4:00 PM Monday through Friday, please call our hotline number at 305.635.8088. Follow the prompts and select option 2 to leave your important rental message. One of our team members will follow up with you.