View pricing online by creating an account on our website.

We have interactive design centers that house our rental products. We welcome you to schedule an appointment to view items and personalize your event.

Request a rental quote through our website, by email, by text, or by phone. When you submit a quote request online, an Event Consultant will follow up during our office hours, Monday through Friday, 9:00 AM- 4:00PM, to review details and help refine your selections.  We recommend starting your quote as early as possible in the planning process, with final item selections confirmed at least two weeks before your scheduled delivery date.

Rental requests will start off as price quotes.  Price quotes do not hold or secure items.  We can edit the quote as many times as needed until we get it the way you like it.  A 75% deposit is required to secure and reserve items, and the remaining balance is due two weeks before the delivery date.  If price quotes are not converted to a reservation before the delivery date, expect an Expedited Next Business Day or Expedited Same Business Day Delivery charge as products in price quote status are not pulled or routed until they become a reservation.

An estimated guest count is perfectly fine to get started.  We recommend confirming your final guest count and rental selections at least seven days before delivery, which allows our team to properly plan inventory, logistics, and staffing for your event.  Requests to reduce quantities are subject to our cancellation policy, and last-minute additions may be limited based on availability.

There is no rental product minimum for orders.

Don’t hesitate to call us or fill out the New Product Request Form when you are looking for something that is not shown on our website. We can check to see if we can procure the product for your special event. You may be asked to guarantee your reservation for special order items.

If you have a rental emergency outside of our office hours of 9:00 AM - 4:00 PM Monday through Friday, please call our hotline number at 305.635.8088 and select option 2 to leave your message. One of our team members will follow up with you.

The items are available for use for a 24-hour (1 event day) period at no additional cost.  We have a tiered structure for extended rental rates based on event days: 2 event days is a 1.35 rental rate; 3 to 7 days is a 1.5 rental rate; 8 to 14 days is a 2.0 rental rate; 15 to 21 days is a 2.5 rental rate; and 22 to 28 days is a 3.0 rental rate.

So Cool Events 2026 Holiday Observed Schedule:

We will be closed on the following days:

New Year's Day: Thursday, January 1st

Memorial Day: Monday, May 25th

Independence Day (observed): Friday, July 3rd

Labor Day: Monday, September 7th

Thanksgiving Day: Thursday, November 26th

Christmas Day: Friday, December 25th

Our standard freight is a round-trip price including delivery and pickup between the hours of 7:00 AM - 7:00 PM Monday through Saturday on open business days.  This means our drivers will arrive anytime in that time range.  We also offer additional service add-ons for priority routing timed specific windows and delivery or pickups needed outside of our business hours. View the helpful reference rate sheet on our site under "Resource" and "Delivery and Labor."

Yes! Stay in the know with text alerts for your rental orders. Get real-time status updates as your order makes its way to you. Avoid last-minute surprises with timely reminders. Enroll today and let us know if you prefer text or email alerts.

Yes. We offer delivery labor for setup and breakdown of select rental items, linens, furniture, and other bulk items.  We require a drawing or diagram layout in advance, so our drivers know where to place the items and ensure a smooth and efficient delivery.  View all of our labor services on our site under "Resources" and "Delivery and Labor."  Please let us know if you would like us to design a layout for you.  There is a $125 creative services fee for each layout with unlimited revisions.

We require a 75% deposit to turn your quote into a reservation. Your final balance is due 2 weeks prior to delivery.  If your business needs net terms, a credit application can be provided upon request. Please call us to get ACH wiring instructions, or remit payments to:

JBK Group Florida, Inc.

PO Box 725

Indiana, PA 15701

Our preferred method of payment is ACH or e-check, which can be completed easily through our secure payment link.  We also accept all major credit cards, including Visa, American Express, Mastercard, and Discover. A 3% recovery fee applies to credit card payments.  Payment by check requires an approved credit terms application. 

You may cancel reservation orders that do not contain any specialty procured products up until seven (7) days prior to the delivery date for a full refund. Reservation contracts containing specialty procured products may still be canceled however, the rental fees associated with the specialty items are non-refundable. Cancellations or rental order reductions made within four to six (4-6) days prior to the delivery date will receive a 75% refund. Cancellations or rental order reductions made within one to three (1-3) days prior to the delivery date will receive a 50% refund. There is no refund for orders that cancel or reduce on the same day as the delivery date. 

We offer a damage waiver, a  service to cover equipment that is accidentally damaged during the rental period. The waiver is calculated at 12% of the rental items and is non-refundable. It does not cover item loss or theft. Please see our Rental Terms for the full description of the damage waiver. If you opt out of the damage waiver, you will be responsible for replacement costs.

Creating an account allows you to view our pricing, and you can request a rental quote by placing items in your cart and checking out.  Create an account with us here. 

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